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Service6 specialisms

Salesforce Development.

Salesforce set up, extended and integrated so your sales and service teams actually use it.

What is included

Salesforce Development services

We implement and customise Salesforce around the way your teams sell and support customers, and connect it to the rest of your systems so data is entered once.

  • Salesforce Implementation

    Setup of Sales Cloud and Service Cloud.

  • Salesforce Customisation

    Custom objects, flows and Lightning components.

  • Salesforce Integration

    Connections to ERP, marketing and billing systems.

  • Experience Cloud

    Portals for customers and partners.

  • CRM Data Migration

    Clean moves from spreadsheets or another CRM.

  • Salesforce Support

    Administration, releases and user training.

What you receive

  • Pipelines and service queues modelled on how you work
  • One customer record across connected systems
  • Admin documentation and trained users

Technology we use

  • Salesforce
  • Apex
  • Lightning Web Components
  • MuleSoft

Technology is chosen for the requirement. See everything we work in.

How the work runs

The same five phases on every engagement.

Each phase ends with a written output you sign off before the next one starts.

  1. 1–2 weeks

    Diagnose

    Understand the system

  2. 1–3 weeks

    Architect

    Decide in writing

  3. Milestone-based

    Build

    Build in reviewed increments

  4. 1–2 weeks

    Harden

    Test under load and failure

  5. Ongoing or handover

    Operate

    Hand over, or keep running it

Where we deliver

Remote-first from Ahmedabad, for clients worldwide. Each market page sets out the working hours, contract currency, data protection law and procurement terms that apply there.